Welcome

Hours and Location

The Office of Technology Support Services supports all computer, audio-visual, communication and teleconferencing infrastructure at BGSU Firelands.

• The administrative offices for Technolgy Support and Web Services are located on the Second Floor of the North Building (adjacent to the Main Computer Lab - Room 231 North).
• Offices for Audio Visual Services are located in Room 1012 of the Cedar Point Center
• Campus Switchboard operations is located at the Clasen Welcome Center in Foundation Hall

Technology Support Services

Technology Support is available during the operating hours of the Main Computer Lab. 
Administrative offices are open from 8:00 a.m. to 5:00 p.m. M-F except in cases of observed holidays.

Fall / Spring Main Computer Lab Hours

Monday - Thursday 8 am to 10 pm
Friday 8 am to 5 pm
Saturday 8 am to 12 pm

If your issue can not be resolved over the phone, a work request will be taken by the OTSS staff member and submitted for service.

Audio-Visual Services

Audio Visual Services staff provide audio-visual equipment to faculty teaching credit and non-credit courses listed in the College's official schedules. The staff consult with faculty in order to meet their requests with timely, content-appropriate and cost-effective products and services. All requests are prioritized in accordance with Department, College, and University missions and in compliance with federal and state regulations.

Room: 1012 Cedar Point Center
Hours: 8:00am - 8:00pm Monday-Thursday
8:00am - 4:30pm Friday
Telephone: 419.433.5560 ext. 20693 (or) 419-433-5037
FAX: 419-372-0708